11 January 2007

iWon't

I'm been a huge Apple fan and booster for a long, long time. I bought my first Mac fifteen years ago, and have bought three others since (voluntarily, not because of any hardware or software problems). So naturally I was excited by Tuesday's announcement of the iPhone. But I won't be buying one, for a number of reasons that are going to be shared with many, many other Apple loyalists.

I have an iPod that's only a year old, and even though I love my tech, I don't tend to replace things right away just because a newer, better one comes out. More importantly, I'm not a Cingular customer, and I have no plans to become one. It's not that I feel any particular warm fuzziness toward Verizon Wireless, my cell carrier; in fact I think they're about as evil as any other big corporation, which is to say, plenty evil. But their network is widely considered to be the best in the US, and I'm inclined to agree. I rarely have any issues with call quality or signal strength. (Last week, I got a call from the Mrs. while I was underground, in a subway station.)
And it takes only one visit to a cell-phone discussion web site like HowardForums to find plenty of anecdotal evidence that there are lots of places in this country where Cingular's network, um, blows.

I think Apple is making a huge mistake by offering the iPhone only for Cingular. Smartphone makers such as Palm, Samsung, and even Research in Motion, makers of the BlackBerry, understand that the market for their products in the US is spread among the major cellular carriers, a situation that is unlikely to change anytime soon. They maximize their potential sales by offering versions of their devices for most or all the major cell companies. There are plenty of people who would want an iPhone but, for various reasons, are unwilling or unable to switch carriers; Apple has simply shut the door on those potential customers, an uncharacteristic act of corporate ill will that I think will hurt the image of the company, regardless of how many iPhones they do sell.

At some point I hope we'll see a version of the iPod with the iPhone's interface design but without the phone features. Maybe by then I'll be ready for a new one.

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