12 October 2007

Screw That Noise

So now we have to suffer music in T stations. Swell.

For the moment, at least, "T-Radio" (why is it hyphenated?) is an experiment and is only being tested in North, South, and Airport Stations. I pass through North Station twice a day, on my way to and from work. In the morning I stay on the Orange Line, unless I'm running really late, but on the way home I switch from Green Line to Orange Line, so I have been subjected to this a couple of times.

Just in case there's any ambiguity, I'm less than thrilled. There's already plenty of noise in the stations, and from my brief exposure, I thought the music was far too loud. If it was played at a low enough volume, it might just blend into the background and be innocuous, but that isn't the plan.

The music is basically the same sort of middle-of-the-road junk you'd hear in the supermarket. Fine, so be it. But what the press release conveniently omits is that there is also going to be advertising. Ah, now the picture becomes a little clearer: the T is looking for additional revenue. I guess I can't blame them, but there must be other ways to do so without making the ridership any more angry than it is already.

I can appreciate the idea of wanting to use the system to promote local cultural and entertainment destinations that are T accessible, but there's already a PA system in place that finally, after years of futility, seems to be audible most of the time, so why not just use the existing system? I'd rather hear those types of announcements than the incessant platitudes of the general manager every two or three minutes, assuring us that "safety is our number one concern." (Shouldn't attempting to keep the trains running on time be the T's number one concern? Just asking.)

Amazingly, the T has provided a convenient way for riders to express their opinions on this experiment: on their web site there is a feedback form, which is also accessible via a link on the main page of the MBTA site. I encourage everyone reading this to use the form to offer your thoughts, whether for or against. If the T hears from enough people, they will know we are paying attention. And if you happen to see the students that the T is hiring to survey riders about the project, it might be good to give them a couple of minutes of your time as well.

One more thing: I have to wonder what this experiment says about the T's priorities. Is piping crappy music into stations really more important than working to reduce the crime rate on the T, or than trying to find ways to improve the system's performance? Or is it possibly meant to distract us from those issues?

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