I've never been much for video or computer games. I've never used an XBOX or a Playstation, or even a Wii. I do not have Angry Birds on my iPhone, nor have I ever played it. Way back in the pre-smartphone days when I was using a Palm handheld, I used to like a couple of puzzle games, Tetris and Bejeweled.
But not long after I got my iPhone, I did download the free version of Scrabble. And about a week after that I downloaded the $2 version so the incredibly annoying ads would be gone. I started a game with a college friend who lives in Texas, and another with a friend who lives nearby. When we visited family in California in May, I started a third game with my brother-in-law.
A couple of days ago, my in-progress games suddenly would not load on the main menu screen. The game would search and a little cursor thing would spin, and after a couple of minutes I would get this message: "something went wrong, pull down to retry." Not good.
I found a support email address in the game info, and sent a request explaining the problem. I expected it would be at least a couple of days before I heard anything back. This evening, nearly 48 hours later, my games were just as suddenly back, and shortly after that I received a message from Gmail informing me that it has been unable to deliver my message, for vague reasons. I suppose it was a bit naive of me to think that email address would actually work, but at least my games are back.
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