I spent a couple of hours today trying to coax people into having a free piece of cake, explaining why free cake was being given away, and handing them postcards they could refer to after they'd walked away and forgotten what I'd said.
I haven't dealt with the public in any meaningful capacity for almost seven years. I've never handed out flyers or anything like that. But what was very interesting about today was: I had a hell of a time just getting people to make eye contact, even as I was speaking to them.
As people walked toward me in the mall corridor, I would say "hi there" or "hello" or something like that. Talk about a tough crowd. I'd say I had barely a 1% success rate. And I'm not talking about the people texting, talking on the phone, or otherwise manipulating a digital device. I didn't even bother with them. When people try to talk to me or hand me things on the street, I always say "no thanks" so they at least know I'm not ignoring them.
If I succeeded in making eye contact, it was a lot easier. I would then say something like, "Are you in the mood for some dessert?" That got most people's attention. But most people wouldn't even acknowledge that I was speaking to them. Look, I get it, you're on your lunch break, you only have 30 minutes and you have to get three other errands done before you have to go back. I'm not trying to poison you or sell you anything. Really. I'm just trying to get you to look me in the eye for a second, that's all. Come on, give it a try.
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