Over the weekend we went back to Jordan's Furniture to check out mattresses. Well, actually we went there for some Richardson's ice cream, but our mattress is getting on in years and is a little lumpy, so while we were there we had a look around the mattress department, which Jordan's somewhat pretentiously calls the "sleep lab." Both the Mrs. and I have back issues, and we realized some time ago that our current mattress probably wasn't firm enough when we bought it back in early 1999.
On our way to test-drive some mattresses, we passed through the bedroom furniture. At one point I decided to climb on a display bed and test the mattress. It was very firm and quite comfortable, so I flipped up the covers to look for a label. There wasn't one, so it seemed logical to me to go into the mattress section and ask someone if they could tell me what kind of mattress was on the bed in question.
The "sleep technician" looked at me a little oddly, but when I asked my question a second time she seemed to understand. "Oh, those aren't for sale." Now it was my turn to look confused. She continued, "the display beds have what we call demo mattresses, they are old and they're just there to fill the space in the bed frames."
Maybe I'm suffering from a failure of logic, but this seems like a lost opportunity to me. I realize the mattress department is right next to the bedroom furniture department, but why wouldn't you want to put mattress you sell on those beds? It couldn't hurt, and might result in some additional sales. And I'm quite sure that when we bought the previous mattress and foundation (from a different furniture store), it was set up on a display bed. I guess they just choose to do things differently at Jordan's.
31 July 2007
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