28 June 2011

Extra Postage

I know the postal service hasn't been doing well for a while, as the volume of mail has decreased due to things like people paying their bills online. But on the other hand, I'd think they would be making it up in increased package deliveries, which cost more and must bring them more profit.

Have you been in a post office lately? Even if you just want to buy some stamps or mail a package, you get a whole hard-sell routine. The clerks have to go through this whole spiel, asking if you want to sent it overnight, do you want to add insurance, blah blah. It's like department store employees who are required to ask if you want to open a store charge account. And you typically have to wait in line longer because there are fewer employees staffing the counters.

I kind of feel bad for the front-line staff who are required to ask all those questions, but honestly, it's less bothersome to just use the automated postage station.

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